Week 6

Discussion : Point of Sale KIOSK

  1. Have you ever used a point-of-sale kiosk? Where? Did it have multimedia? Compare the way it functioned to traditional shopping; did the kiosk complement, replace, or make traditional shopping unnecessary?
  2. Find point-of-sale kiosk in your community. Describe its look and feel. Observe people using it and describe any problems or advantages you observe.

In this 20th century, the technology has become more sophisticated. So everyone use technology in their daily life. Point-of-sale kiosk is also one of the technology.  Such an example of Point-sale-of kiosk is ATM machine. Yes, I’m almost using that ATM machine every week in the campus and also at petrol station at Fasa 2, Puncak Alam. Yes, the ATM machine has the multimedia which is we can see the notice at screen, we can hear the sound of money get out and the button also has the sound. Compare to the traditional way, it will waste our time because we need to take turn in long line. Beside that it also will drag time.

  1. Find point-of-sale kiosk in your community. Describe its look and feel. Observe people using it and describe any problems or advantages you observe.

 

Yes, almost every week I’m using the ATM machine. I’m done doing the quick observation toward customer who use that ATM machine. So here I want to share that there are the advantages and also limitations of that ATM machine.

Advantages:

1. Save time

2. The process is faster

3. Available for 24 hour

 

 Limitations:

1. It will have the problem when that ATM machine is out of service

2. Sometimes that ATM machine can’t read our bank card.

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